When e-cigarettes are defective, they can cause severe injury to users. Their popularity as an alternative to smoking means our lawyers have dealt with various personal injury claims relating to faulty e-cigarettes in recent years.

Many people feel that e-cigarettes are a healthier alternative to traditional cigarettes. Still, faulty e-cigarettes can cause electrical fires, in some cases result in injury and damage to property.

If you've been injured because of a defective e-cigarette, our expert lawyers could help you make a claim to get the compensation that you deserve. Contact our team to start your claim.

Most of the claims we handle are on a no win no fee basis. This means that there's nothing for you to pay upfront, and you won’t have to pay any legal fees if your claim isn’t successful.

What are the e-cigarette manufacturers and retailers responsible for?

Manufacturers and retailers of products both have a responsibility to make sure e-cigarettes sold to consumers provide a reasonable level of safety.

An e-cigarette which catches fire or explodes through no fault of the consumer must be considered unsafe. This means the retailer or manufacturer should be found liable for any injuries caused as a result.

If you're unsure whether you can make a claim, you should speak to our experts. Their experience, in what is a relatively new area, means they’re best placed to help you understand your options.

Why choose Irwin Mitchell to handle your faulty e-cigarette claim?

Our solicitors are well-placed to take care of your claim. We’ve dealt with many cases of e-cigarette injuries, and we're able to help those affected claim the compensation they need.

E-cigarettes are still a relatively new alternative to smoking. The laws and regulations around them are developing as their popularity increases. That’s why it’s important to have an expert by your side if you’ve been injured by a faulty e-cigarette.

We understand the impact an e-cigarette injury can have on you. It could leave you with physical and mental scars. Our Support and Rehabilitation Coordinators will be there to help you identify what support you could benefit from and help you find that support.

We also have our Asset Management team, who are financial experts that can advise you on managing your compensation. They can also offer advice on investing your compensation. This’ll help make sure your money is there when you need it.

If you're awarded compensation, we can make sure the money doesn’t impact your ability to claim any means-tested benefits. We’ll do this by helping you set up a personal injury trust.

When you meet with any of our experts, we’ll always work in a way that’s best for you. This could involve organising phone or video calls or meeting you at an appropriate location. You can also come to one of our UK offices, which have spaces for confidential meetings.

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Over 30 years' experience in defective products claims
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Tim

Faulty E-Cigarette Claims – More Information

Defective Products

Regulation of e-cigarettes being sold in the UK is improving, but we still see first-hand the devastating effects an e-cigarette explosion can have”

Tim Annett, Partner

Client Story – Colin's Story


People need to know what these devices are capable of. If it had exploded near my face I can't bear to think of the consequences." - Colin Crow, Client

Frequently Asked Questions

What types of injuries and damages can be caused by faulty e-cigarettes?

When e-cigarettes are faulty, the injuries to a person and damage to property can be devastating.

Many of the e-cigarette claims that we’ve dealt with in the past are either caused by the lithium battery that powers the device or the charger. Known as 'thermal runaway', the batteries in the e-cigarettes can overheat, which then releases a gas which can set alight due to excess heat from the battery.

Retailers have provided the wrong chargers when selling e-cigarettes, which can also increase the risk of fire.

Injuries we’ve helped clients with previously include:

  • Minor to serious faulty e-cig burns
  • Lacerations and bruising
  • Broken bones
  • Broken teeth.

Can I make a no win no fee e-cigarette claim?

We can handle some e-cigarette claims on a no win no fee basis. These are popular options because there’s no risk to you should your claim be unsuccessful.

These aren’t suitable for everyone and there can be different funding options more suited to you. If you’ve legal expenses insurance (LEI) or are covered by a trade union policy, these may be best for you. Legal expenses insurance is included in many household or car insurance policies, so it’s always worth checking whether you’re already covered.

We’ll discuss funding options with you during your free initial consultation.

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