When you first contact us, we’ll arrange a free initial consultation with one of our experts. There’s no obligation for you to continue with us after this talk. We’ll advise you if you can claim and what the best course of action would be.

If you decide you’d like to use our team, we’ll begin by gathering evidence. Depending on the situation, we might gather different evidence. Often, we’ll gather evidence such as:

• Medical reports
• Witness statements
• CCTV.

We also use independent medical experts to assess how your or your child’s accident has impacted their future health. They’ll also recommend the care needs that must be in place.

If your claim is on behalf of your child, the case will have to go before a judge for an infant approval hearing. This hearing happens even when a compensation sum has been agreed with your opponent and is in place to make sure that your child gets a fair settlement.

If your claim relates to injuries to yourself, we’ll work to settle your claim out of court. However, if the other party doesn’t accept the blame, or we can’t agree on a settlement amount, we may need to take your claim to court to be settled. It may still be possible to settle your claim without going to court, even if trial dates have already been set.

If you're making a claim on behalf of a child, you'll normally be able to make a claim up until their 18th birthday. Despite this, we urge you to contact us as soon as possible if your child has been injured in an accident because we could help them access rehabilitation and support to help with their recovery.

We could also help you make a claim if you were in an accident before you turned 18. If you want to claim compensation for an accident that happened while you were a child, you will have three years from your 18th birthday to make a claim.

If you’re claiming for yourself, you usually have three years from the date of the accident to make a claim. By getting in touch with us shortly after your accident, it can make collecting evidence a little easier, as there are often fewer problems finding witnesses whose statements we need to support your case.

When you make a claim for compensation, either for yourself or your child, you can use the money to pay for specialist medical treatment and rehabilitation. Our Support and Rehabilitation team can help you find the right support.

The amount of compensation you or your child will receive will consider:

• Private medical treatment - to help speed up and maximise recovery
• Home tutors - if your child has to take a lot of time off school, compensation can pay for tutoring to help them keep up with their work
• Loss of earnings - for any time off work you have
• Expenses - such as travelling to medical appointments
• Rehabilitation - to make sure you or your child makes the best recovery they can, compensation can pay for rehabilitation and support both now and in the future
• Household adaptations - these can help you or your child live more independently.

Most of our school injury compensation claims are made using no win no fee claims. We’ll let you know during your initial consultation if we believe you’ll be able to use a no win no fee arrangement.

If we think you’re suitable for a no win no fee agreement, you’ll need to set up an insurance policy at no extra cost.

If you’ve legal expenses insurance (LEI), through house insurance for example, or are covered by a trade union policy, these may be better options to fund your claim. 

If your child's injury is the result of someone else's negligence, we could help you make a claim. Examples of those you could make a claim against include:

• Schools and academies
• Teaching staff and others employed by the school
• Trusts in charge of the school or academy

To find out more about how we could help you, contact us.