The background
The client was referred to the support and rehabilitation team after being discharged from hospital with no care or support at home. Although signed off as being independent by hospital they were anxious being at home with no support.
What we did and how we supported
After receiving the referral, the Support and Rehabilitation Coordinator (SRC) contacted the client and their family to establish what support would be required. It was agreed respite home care would be best suited.
The SRC contacted as many home care providers as possible to see what could be arranged in such a short space of time. The SRC contacted numerous care providers, however none of them could provide care at such short notice due to the difficulties in this case.
Despite the pressures and deadline to arrange care, the SRC found a provider who were able to facilitate the care package needed with support to start as soon as possible.
The outcome
Respite home care commenced quickly with the client receiving numerous visits per day throughout this period and they were further assisted with attending appointments.
The SRC can also provide support in other areas such as:
- Facilitating referrals to Occupational Therapy for assessment of equipment at home to help improve safety and independence.
- Referrals to community physiotherapy
- Signposting for ongoing mental health and wellbeing support during recovery.
Without the dedication and determination of the SRC, respite care would have not been possible in this case. Discharges can be a very uncertain and anxious time for many as people go from having continuous care and support, back to their homes where support may be very limited or not available immediately.
Thankfully the SRC was able to facilitate the desired outcome, without their help the client would have been left without any support at all at a very vulnerable time.
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